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Problem

A message appears on the PCCC Laptop stating the "Windows license has or is expiring"

Solution

Laptops must be brought on campus every 6 months to renew their windows licence

How to Renew your Licence
  1. Return to any PCCC campus with your laptop
  2. Turn your laptop
  3. Connect to PCCC_MAC wifi 
  4. Keep the laptop connected and running for at least 30 minutes (You can use the laptop during this period)
  5. Reboot your laptop and check the message no longer appears


E-mail: itsupport@pccc.edu

Phone: (973) 684-6464 Option #2

Support services are available to students, faculty and staff via e-mail and limited phone service. All voice messages left will be responded to.

Please leave the following information in your messages to ensure we can get in touch with you:

  • Call back phone number
  • College e-mail address
  • First name
  • Last name
  • Brief description of your request or issue